1) Delivery:

We only deliver within Germany.

2) Shipping costs:

There are no shipping costs for you.

3) Delivery time:

After we have received your order, you will first receive a confirmation email. As soon as we have dispatched your goods, you will receive a dispatch confirmation including the tracking number by email, which you can use to track your order online at any time. As a rule, the delivery time with DHL is around 2 to 4 working days.

4) Returns:

In the event of a return, please inform us at: Please send the goods undamaged and securely packaged (preferably in the original packaging) to the following address:

Rigaerstr. 106

10247 Berlin

The customer bears the return costs. Once we have received and checked your return, your payment will be refunded.

Of course, you also have the option of returning your goods in our shop:

Heckmann Höfe

Oranienburger Straße 32

10117 Berlin

Opening hours:

Monday to Saturday 12:30 p.m. to 6:00 p.m.

5) Return of vouchers:

Gift cards cannot be exchanged or returned.