Privacy policy

1 Information on the collection of personal data and contact details of the person responsible1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we would like to inform you about how we handle your personal data when you use our website. Personal data are all data with which you can be personally identified.1.2 The person responsible for data processing on this website in terms of the Data Protection Basic Regulation (DSGVO) is Slide & Swing - Claire Chen GmbH, Rigaerstr. 106, 10247 Berlin, Germany, Tel.: +49 30 55065017, E-Mail: kontakt@slideandswing.de. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.1.3 For security reasons and to protect the transmission of personal data and other confidential contents (e.g. orders or enquiries to the person responsible), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string "https://" and the lock symbol in your browser line.2. Data collection when visiting our websiteWhen you use our website for purely informational purposes, i.e. when you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website:Our visited websiteDate and time of accessAmount of data sent in bytesSource/reference from which you accessed the siteUsed browserUsed operating systemUsed IP address (if applicable: in anonymised form)Processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.3 CookiesTo make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (so-called persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. The duration of the respective cookie storage can be seen in the overview of the cookie settings of your web browser. In some cases, cookies serve to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping basket for a later visit to the website). Insofar as personal data are also processed by individual cookies used by us, processing is carried out in accordance with Art. 6 Para. 1 letter b DSGVO either for the purpose of implementing the contract, in accordance with Art. 6 Para. 1 letter a DSGVO in the case of a granted consent or in accordance with Art. 6 Para. 1 letter b DSGVO in the case of a granted consent or in accordance with Art. 6 Para. 1 letter a DSGVO in the case of a granted consent. Please note that you can set your browser to inform you about the setting of cookies and to decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for each browser under the following links:Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en Safari: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14 Opera: https://help.opera.com/de/latest/web-preferences/#cookiesBitte Please note that if you do not accept cookies, the functionality of our website may be restricted.
4. contacting In the course of contacting us (e.g. via contact form or e-mail) personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Art. 6 Para. 1 letter f DSGVO. If your contact is aimed at the conclusion of a contract, an additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.5 Data processing when opening a customer account and for contract implementationIn accordance with Art. 6 Para. 1 letter b DSGVO, personal data continues to be collected and processed if you provide us with this data for the implementation of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above mentioned address of the person responsible. We store and use the data you provide us with to process the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of your data has been reserved by us.6 Comment functionIn addition to your comment, the comment function on this website also stores information on the time of creation of the comment and the commentator name you have chosen and publishes it on this website. Furthermore, your IP address will be logged and saved. The IP address is saved for security reasons and in the event that the person concerned violates the rights of third parties or posts illegal content through a comment submitted. We need your e-mail address in order to contact you if a third party should complain about your published content as illegal. The legal basis for the storage of your data is article 6 paragraph 1 lit. b and f DSGVO. We reserve the right to delete comments if they are objected to as illegal by third parties.7. Nutzung Ihrer Daten zur Direktwerbung
7.1 Subscription to our e-mail newsletterIf you subscribe to our e-mail newsletter, we will send you regular information about our offers. Your e-mail address is the only mandatory information for sending the newsletter. The provision of further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you agree to receive newsletters. We will then send you a confirmation e-mail asking you to click on a link to confirm that you wish to receive the newsletter in future. By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 Para. 1 letter a DSGVO. When you register for the newsletter, we save your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of advertising in the newsletter. You can unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending a message to the person responsible mentioned at the beginning. After you have cancelled your subscription, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally permitted and about which we inform you in this declaration.8 Data processing for order processing8.1 For the processing of your order, we work together with the following service provider(s) who support us in whole or in part in the execution of concluded contracts. The personal data collected by us will be passed on to the transport company commissioned with the delivery of the goods within the framework of the contract processing, insofar as this is necessary for the delivery of the goods. Your payment data will be passed on to the assigned credit institute within the scope of the payment processing, as far as this is necessary for the payment processing. If payment service providers are used, we inform you explicitly about this below. The legal basis for the passing on of data is Art. 6 para. 1 lit. b DSGVO.

8.2 Use of Special Service Providers for Order Processing and SettlementFor the operation of our Online Shop, we use Shopify, a service of Shopify Inc, 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5. Shopify provides an e-commerce platform through which we offer our goods for sale. The data provided during the ordering process is stored on a Shopify server in the USA. Further information can be found in Shopify's privacy policy at http://www.shopify.com/legal/privacy.Rechtsgrundlage. This data processing is subject to Art. 6 (1) lit. b) of the German Data Protection Act (DSGVO). Once the contract has been fully executed and the purchase price has been paid in full, your data will be blocked for further use and, insofar as legal requirements do not stipulate longer storage, deleted. If you have created a customer account, your data will remain stored until you delete the customer account. If no orders are placed via a customer account for more than two years, we will delete the account including the data.8.3 Passing on personal data to shipping service providers- DHL If the goods are delivered by the shipping service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany), we will pass on your e-mail address to DHL in accordance with Art. 6 Para. 1 letter a DSGVO prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DHL for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO. The information is only passed on if this is necessary for the delivery of goods. In this case, prior coordination of the delivery date with DHL or the delivery announcement is not possible.
Consent may be revoked at any time with future effect vis-à-vis the above-mentioned responsible party or vis-à-vis the transport service provider DHL.8.4 Use of payment service providers (payment services)Amazon Pay If the "Amazon Pay" payment method is selected, payment is processed via the payment service provider Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg (hereinafter referred to as "Amazon Payments"), to whom we pass on the information you provide during the ordering process together with the information about your order in accordance with Art. 6 Para. 1 lit. b DSGVO. Your data will only be passed on for the purpose of payment processing with the payment service provider Amazon Payments and only to the extent necessary for this purpose. You can obtain further information on the data protection provisions of Amazon Payments at the following Internet address: https://pay.amazon.com/de/help/201751600 Paypal When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we will pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The data will be passed on in accordance with Art. 6 para. 1 lit. b DSGVO and only to the extent necessary for the processing of payments.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal. For this purpose, your payment data may be passed on to credit agencies pursuant to Art. 6 para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit assessment with regard to the statistical probability of non-payment to decide on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit assessment, they are based on a scientifically recognised mathematical-statistical procedure. Among other things, but not exclusively, address data are included in the calculation of the score values. For further information on data protection law, including information on the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process payments in accordance with the contract.

Klarna:
Apple Pay:
Shopify Payments:

9. Online marketing use of Google Ads Conversion trackingThis website uses the online advertising programme "Google Ads" and, in the context of Google Ads, conversion tracking provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to advertise our attractive offers on external websites with the help of advertising material (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We thus pursue the aim of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred. The cookie for conversion tracking is set when a user clicks on an Ads display switched by Google. Cookies are small text files that are stored on your end device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user has clicked on the ad and been redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot be tracked across the websites of Google Ads customers. The information collected through the conversion cookie is used to compile conversion statistics for Google Ads customers who have opted in to conversion tracking. Customers are told the total number of users who have clicked on their ad and been directed to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie on your web browser under the keyword "User Preferences". You will then not be included in the conversion tracking statistics. We use Google Ads because of our legitimate interest in targeted advertising in accordance with Art. 6 Para. 1 lit. f DSGVO. The use of Google Ads may also involve the transfer of personal data to the servers of Google LLC. in the U.S.A. In the event of the transfer of personal data to Google LLC. with its registered office in the U.S.A., Google LLC. has certified itself for the U.S.-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/listUnter the following internet address provides you with further information about Google's data protection provisions: https://www.google.de/policies/privacy/Sie can permanently deactivate cookies for advertising preferences by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link: https://www.google.com/settings/ads/plugin?hl=deBitte please note that certain functions of this website may not be available or may only be used to a limited extent if you have deactivated the use of cookies. Where legally required, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 Para. 1 letter a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the procedure described above for making an objection.

10. web analytics servicesGoogle (Universal) AnalyticsGoogle (Universal) Analytics This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transferred to a Google server and stored there, and may also be transferred to the servers of Google LLC. in the USA.
This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymisation of the IP address by shortening it and excludes any direct personal reference. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a server of Google LLC.in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 letter f DSGVO on the basis of our justified interest in the statistical analysis of user behaviour for optimisation and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services related to website and internet use. The IP address transmitted by your browser within the framework of Google (Universal) Analytics is not combined with other Google data.
You can prevent the storage of cookies by adjusting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie which will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you will need to click this link again): Deactivate Google Analytics Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de. In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list Where legally required, we have obtained your consent to the above processing of your data in accordance with Art. 6 Para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned procedure for lodging an objection.

11. Tools and Other Google Web Fonts This site uses so-called web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") for the uniform presentation of fonts. When you visit a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This may also result in the transfer of personal data to the servers of Google LLC. in the USA. In this way, Google becomes aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Article 6 (1) lit. f GDPR. If your browser does not support Web Fonts, a standard font will be used by your computer. In the event of the transfer of personal data to Google LLC., based in the USA, Google LLC. has certified itself for the US-European Privacy Protection Convention "Privacy Shield", which ensures compliance with the level of data protection applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list More information about Google Web Fonts can be found under https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/

12. Chatra

This website uses Chatra, live chat system of Roger Wilco LLC (2200 Clarendon Blvd., Suite 1400A, Arlington, VA 22201, USA). The system allows customers to contact us directly via our website. Chatra uses cookies to create user profiles from the transmitted data under a pseudonym and transmits, for example, more detailed information about the type of browser used. The data may be transferred to the United States.

You can prevent the storage of cookies by selecting appropriate technical settings of your browser software; however, we would like to point out that in this case you may not be able to use all the functions of our website. For more information about Chatra's collection and use of the data, your rights and ways to protect your privacy, please refer to Chatra's privacy policy at https://chatra.io/privacy-policy/

13. Rights of the data subject13.1 The applicable data protection law grants you comprehensive data subjects' rights (information and intervention rights) with regard to the processing of your personal data, about which we inform you below: right of access pursuant to Art. 15 GDPR: In particular, you have a right to information about your personal data processed by us, the processing purposes, the categories of processed personal data, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the retention period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data, if not collected by us from you, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the scope of such processing. , as well as your right to be provided with guarantees under Article 46 GDPR when your data is forwarded to third countries;

Right to rectification in accordance with Article 16 GDPR: You have the right to immediate rectification of any inaccurate data concerning you and/or completion of your incomplete data stored by us; Right to erasure in accordance with Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 sec. 1 GDPR are met. However, this right does not exist, in particular, where the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims; Right to restrict processing in accordance with Article 18 GDPR: you have the right to to request the restriction of the processing of your personal data as long as the accuracy of your data is verified, if you refuse to delete your data due to improper data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims, after we no longer need this data after the purpose has been assigned, or if you have objected on grounds of your particular situation, as long as it is not yet established whether our legitimate reasons prevail; Right to information pursuant to Article 19 GDPR: If you have asserted the right to rectification, erasure or restriction of the processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed this rectification or deletion of the data or restriction of the processing, unless this proves impossible or involves a disproportionate effort. They have the right to be informed of these recipients. Right to data portability in accordance with Article 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller, insofar as this is technically feasible; Right to revoke consents given in accordance with Art. 7 sec. 3 GDPR: You have the right to revoke once a given consent to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned, unless further processing can be based on a legal basis for non-consent processing. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation; Right to appeal under Article 77 GDPR: If you believe that the processing of personal data concerning you is in breach of the GDPR, you have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.14. Duration of the storage of personal dataThe duration of the storage of personal data is determined by the respective legal basis, the purpose of the processing and, if relevant, additionally on the basis of the respective statutory retention period (e.g. commercial and tax retention periods). When processing personal data on the basis of express consent in accordance with Art. a GDPR, this data is stored until the data subject withdraws his consent. There are legal retention periods for data that are set out in the context of legal or legal business-like obligations on the basis of Art. b GDPR, these data will be routinely deleted after the retention periods have expired, provided that they are no longer necessary for the performance of the contract or initiation of the contract and/or that there is no legitimate interest in further storage on our part. In the case of the processing of personal data on the basis of Art. f GDPR, this data will be stored until the data subject exercises his right of objection under Article 21(1) GDPR, unless we can prove compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct marketing on the basis of Article 6 (1) lit. f GDPR, this data is stored until the data subject exercises his right of objection under Article 21(2) GDPR. Moreover, unless otherwise provided in this declaration about specific processing situations, stored personal data will be deleted if it is no longer necessary for the purposes for which it was collected or otherwise processed. Email: kontakt@slideandswing.de